At Riva Dreams, we respect your privacy and are committed to protecting your personal information.
We may collect personal details such as name, contact number, email address, identification details, and booking preferences when you make a reservation or contact us.
The information collected is used solely for:
We implement reasonable security measures to safeguard your personal data against unauthorized access, misuse, or disclosure.
We do not sell, rent, or trade your personal information. Data may only be shared with government authorities if required by law.
Our website may use basic cookies to enhance user experience. These do not collect personally identifiable information.
Our website may contain links to external sites. Riva Dreams is not responsible for the privacy practices or content of such websites.
By using our website or booking with us, you consent to the collection and use of your information as outlined in this policy.
Riva Dreams reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.
For any questions regarding these policies, you may contact us through the details provided on our website.
If you have any complaints, concerns, or grievances regarding our services or policies, you may contact our Grievance Redressal Officer using the details below:
Name: Mrs Vandana Kanet
Designation: Grievance Redressal Officer
Email: rivadreams369@gmail.com
Phone: +91 91497 47784
Address: House no 277, Shyam nagar, Dharamshala, HP-176215
Working Hours: Monday to Friday, 10:00 AM – 6:00 PM